Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Rookie Mage Games​. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

All domestic shipping is free.

We will send your order through one of the following services, depending on which offers the best rate for your shipment.

  • FedEx
  • UPS
  • USPS

Shipment processing time

All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

We use different fulfillment centers for some products and some products may need more processing times as they are created for each order. If your order contains multiple items, they may be shipped separately and arrive at different times.

 

Transit Times

Times vary based on destination and shipping method chosen.

 

Shipment to P.O. boxes or APO/FPO addresses

Rookie Mage Games ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

Rookie Mage Games​ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Rookie Mage Games is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

We currently do not ship outside the U.S.

 

Returns Policy

Our ​Return Policy​ provides detailed information about options and procedures for returning your order.

Jordan McLaughlin

Jordan McLaughlin founded Rookie Mage Games, in 2018 to bring his passion for rambunctious fun to others.

Born and raised in Central Ohio, Jordan was the kid that organized the superhero games at recess and made his cousins perform in plays
he wrote (which they loved but refuse to admit it).

Jordan watched his first scary movie at a friend’s house when he was 14 (don’t tell his parents). He was instantly hooked and quickly became a fan of slasher flicks from the 80’s.

Jordan worked late evenings at the public library to create DON’T GET STABBED! He designed the mechanics, created the artwork, and planned production himself.

After the success of Don't Get Stabbed, Jordan created the new games The Unseen and Full of It. He is currently developing several other games

Jordan currently resides in New Albany, Ohio with his partner Alex, who is really tired of being forced to playtest new game ideas all the time.