Privacy policy

Privacy Policy

Last Updated: June 11, 2026

Rookie Mage Games ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.rookiemage.com (the "Site"), make a purchase, sign up for marketing communications, or otherwise interact with us.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Customer service communications

  • Marketing preferences

  • Any other information you choose to provide

Information Automatically Collected

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Time zone

  • Pages viewed

  • Products viewed

  • Referring websites

  • Search terms

  • Site interactions

  • Purchase activity

Cookies and Similar Technologies

We use cookies, pixels, web beacons, tags, and similar technologies to:

  • Operate and secure our Site

  • Remember user preferences

  • Analyze Site performance

  • Measure advertising effectiveness

  • Provide personalized marketing

  • Improve customer experience

You may manage cookie preferences through your browser settings or our cookie preference tools where available. Disabling cookies may affect certain features and functionality of the Site.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Process payments

  • Provide shipping and delivery services

  • Communicate with you regarding purchases

  • Respond to customer service requests

  • Detect and prevent fraud

  • Improve our products and services

  • Analyze Site performance

  • Send marketing communications

  • Deliver relevant advertising

  • Comply with legal obligations

  • Protect our rights and business interests

Advertising and Analytics Technologies

We use third-party advertising and analytics services to help us understand customer behavior, improve our website, and deliver relevant advertising.

These services may collect information about your interactions with our Site, including pages viewed, products viewed, purchases, device information, browser information, IP address, and other usage data.

Our Site may use:

  • Shopify Analytics

  • Shopify Email

  • Google Analytics

  • Google Tag Manager

  • Google Ads Conversion Tracking

  • Meta Pixel (Facebook and Instagram)

These providers may use cookies, web beacons, pixels, and similar technologies to collect information and measure advertising performance.

You can learn more about Google's privacy practices at https://policies.google.com/privacy.

You can manage your Google advertising preferences at https://adssettings.google.com.

You can learn more about Meta's privacy practices at https://www.facebook.com/privacy/policy.

You can manage your Meta advertising preferences through your Facebook or Instagram account settings.

Remarketing and Targeted Advertising

We may use information collected through cookies, pixels, and similar technologies to:

  • Measure advertising performance

  • Build audiences for advertising campaigns

  • Show advertisements to previous website visitors

  • Deliver personalized marketing messages

  • Improve our products and services

This information may be shared with advertising platforms such as Google and Meta for these purposes.

You may opt out of interest-based advertising through your browser settings and industry opt-out programs where available.

You can also opt out through:

How We Share Information

We do not sell your personal information.

We may share information with trusted third parties that assist in operating our business, including:

E-Commerce and Payment Providers

Our store is hosted by Shopify. Shopify processes customer information necessary to operate our online store, process payments, and fulfill orders.

Analytics Providers

We use analytics providers, including Google Analytics, to understand how visitors interact with our Site and to improve customer experience.

Advertising Partners

We may use advertising and remarketing services provided by companies such as:

  • Meta (Facebook and Instagram)

  • Google Ads

These services may use cookies and similar technologies to help deliver advertisements that may be relevant to your interests.

Service Providers

We may share information with vendors who provide:

  • Payment processing

  • Shipping and fulfillment

  • Email marketing

  • SMS marketing

  • Website hosting

  • Analytics

  • Customer support

  • Fraud prevention

Legal Requirements

We may disclose information when required by law or when we believe disclosure is necessary to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect our rights

  • Investigate fraud or security issues

  • Protect the safety of our customers and the public

Email Marketing

If you subscribe to our email list, we may send promotional emails regarding products, offers, announcements, and updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

SMS Marketing

If you provide your mobile phone number and consent to receive text messages, we may send you:

  • Promotional offers

  • Product announcements

  • Cart reminders

  • Order updates

  • Customer service communications

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any marketing message. For assistance, reply HELP or contact us using the information below.

We may use third-party service providers to facilitate SMS communications. These providers may process your phone number and related messaging information on our behalf.

We do not share SMS consent with third parties for their own marketing purposes.

Your Privacy Rights

Depending on your state, country, or jurisdiction, you may have the right to:

  • Access personal information we hold about you

  • Correct inaccurate information

  • Request deletion of personal information

  • Request a copy of your information

  • Object to certain processing activities

  • Opt out of targeted advertising where applicable

To exercise any of these rights, please contact us using the information below.

We may need to verify your identity before fulfilling certain requests.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide products and services

  • Maintain business records

  • Comply with tax, accounting, and legal obligations

  • Resolve disputes

  • Enforce agreements

  • Prevent fraud

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.

International Visitors

Your information may be transferred to and processed in the United States and other countries where our service providers operate. By using our Site, you acknowledge that your information may be transferred to jurisdictions with privacy laws that differ from those in your country of residence.

Do Not Track

Because there is currently no universally accepted standard for responding to browser Do Not Track signals, our Site may not respond to such signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

Rookie Mage Games

Email: jordan@rookiemage.com

Mailing Address:

5195 Hampsted Village Center Way #104
New Albany, OH 43054
United States